Privacy & Cookie Policy

 

This policy sets out how we use and protect any information that you give when you use this website.  We are committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  We may change this policy from time to time by updating this page, so please check this page from time to time to ensure that you are happy with any changes. 

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

Upon your first visit to our website, you may have noticed our banner alerting you to the use of cookies by our website. In compliance with the 2011 EU Cookie Law, our website operates on an ‘Implied Consent’ basis. This means that we will assume that you have opted-in for our website to deploy cookies until you choose to deactivate them within your browser settings or via the instructions below. By default, the majority of popular web browsers automatically permit websites to deploy cookies onto your device. Below you can learn more about the specific cookies deployed by our website, and how they can be disabled. For more information on the EU Cookie Law in the UK, we recommend visiting the Information Commissioner’s Office (ICO) website where you can find the latest information, guidelines and advice on the EU Cookie Law.


We may use both “session" cookies and "persistent" cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and other uses. We will use the persistent cookies to: enable our website to recognise you when you visit.

 

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: https://policies.google.com/privacy

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Google Chrome you can refuse all cookies by clicking "Settings", "Advanced", "Content settings", “Cookies”, and deselecting "Allow sites to save and read cookie data” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.

 

We may use your personal information to:


(a) administer the website;
(b) improve your browsing experience by personalising the website;
(c) enable your use of the services available on the website;
(d) send you email notifications which you have specifically requested;
(e) send to you our newsletter when you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

 

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

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JRH Support is a trading name of JRH Support (Nottingham) Ltd which is a limited company registered in England and Wales. Registered office: Clarendon House, Clarendon Park, Clumber Avenue, Nottingham, NG5 1AH, Company Number 10839371