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Supported living is an approach to housing and support based on the fundamental belief that every person has a right to lead their own life the way they choose to, to determine where, how, with whom they live and who provides them with the support they need.

In supported living, a person is supported in a property owned either by a private landlord or housing association as an alternative to the more traditional residential care model of support.  The person has their own support staff, and the level of support will vary depending on their individual needs.


The most important thing is that the support a person receives matches their needs, and if their needs change, the support can also be changed. 

Using simple principles, our staff team do the following:


  • Develop the person’s everyday living skills, including cooking, cleaning and shopping

  • Support with personal care, including managing and administering their medication

  • Provide support to maintain tenancies, including budgeting, maintaining the homes, understanding and following the terms and conditions of tenancy agreements

  • Support the person in accessing local and wider community facilities

  • Facilitate relationships so that the person can be a valued member of their community

  • Develop the person’s independent travel skills where appropriate

  • Support the person’s independence by enabling them to make their own choices and decisions about life

  • Help the person access training and employment

  • Apply for and obtain appropriate benefits

  • Help the person access leisure activities and lifelong learning.

A short film made by our service users about their experience of supported living at JRH.

Tailoring Support

Our supported living service is tailored to each individual person, and we make sure that they are always at the centre of the support we provide.  Our aim is to meet their needs and aspirations and help them to live life to the full.


We adopt a 'whole life' person-centred approach to supporting people, using outcome based processes to enable us to work with individuals to identify the things they need, the things they want to do and the things they want to achieve.  We then tailor the support they need to do these.


In supported living, people are usually allocated a set number of weekly 1:1 support hours, and also shared support hours.  Depending on an individual's needs, there may also be a member of staff who remains at the property overnight, either as a 'sleep-in' staff or a waking night staff.

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