GENERAL POLICIES AND PROCEDURES
NOTE: The Policies and Procedures below are always the current versions. They are written by the General Manager and reviewed annually. Please do not download and print copies as the version may change.
All Policies & Procedures are reviewed by the General Manager - Paul Battershall (Policy Review Log)
RECENT POLICY ADDITIONS AND UPDATES
Training & Development Policy updated - 17/01/2024
Social Media Policy - 14/02/2024
Maternity Policy updated - 16/02/2024
Dignity and Respect Policy updated - 22/02/2024
Carers Leave Policy updated - 04/04/2024
Flexible Working Policy - 04/04/2024
Parental Bereavement Policy updated - 04/04/2024
Parental Leave Policy updated - 04/04/2024
Paternity Leave Policy updated - 04/04/2024
Redundancy Policy updated - 04/04/2024
Recruitment of Ex-Offenders Policy updated - 13/06/2024
Menopause Policy - 13/06/2024
Right to Work in the UK Policy updated- 24/09/2024
Personal Absence Policy - 23/10/2024
All policies and procedures reviewed July 2024 - General Manager
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Accessing a Service User's Property
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Alcohol and Drugs Policy
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Annual Leave Policy
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Anti-Bullying Policy
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Booking On and Off Policy
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Carers Leave Policy
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Company Stationery Policy
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Company Software Usage Policy
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Company Vehicle Policy
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Complaints Procedure
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Confidentiality Policy
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Covert Medication Policy
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Dignity and Respect Policy
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Dress Code Policy
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Duty of Candour Policy
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End of Life Care Policy
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Equality and Diversity Policy
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Falls Prevention and Management Policy
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Finance Procedure (Community Support)
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Finance Procedure (Supported Living)
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Flexible Working Policy
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GDPR Communication Policy
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GDPR Bring Your Own Device (BYOD) Policy
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GDPR Data Breach Notification Policy
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GDPR Data Protection Policy - Service Users
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GDPR Data Protection Policy - Employees
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GDPR Data Security Policy
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GDPR Policy on Your Rights in Relation to your Data
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GDPR Privacy Notice for Customers
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GDPR Privacy Notice for Employees
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GDPR Privacy Notice for Job Applicants
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GDPR Subject Access Request Policy
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Handling of DBS Certificate Information Policy
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Handling of Service User's Money & Valuables Policy (Supported Living)
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Holidays and Outings Policy
ADDITIONAL POLICIES SPECIFIC TO CHILDREN AND YOUNG PEOPLE
COVID-19
Policy/Procedure
Signed
POLICIES & PROCEDURES WITHIN THE EMPLOYEE HANDBOOK
The following policies and procedures are contained within the Employee Handbook
Anti Bribery Policy
Whistleblowing Policy
Grievance Procedures
Capability Procedures
Disciplinary Procedures
Capability/Disciplinary Appeal Procedure
Equal Opportunities Policy