General Policies & Procedures
NOTE: The Policies and Procedures below are always the current versions. They are written by the General Manager and reviewed annually. Please do not download and print copies as the version may change.
All Policies & Procedures are reviewed by the General Manager - Paul Battershall (Review sheet)
RECENT POLICY ADDITIONS
Wellbeing Policy - 12/10/2023
Workplace Stress Policy - 12/10/2023
Booking on and Off Policy - 06/11/2023
Alcohol and Drugs Policy - 09/11/2023
Work-Related Social Events Policy - 10/11/2023
Accessing a Service User's Property
Alcohol and Drugs Policy
Annual Leave Policy
Anti-Bullying Policy
Booking On and Off Policy
Company Stationery Policy
Company Software Usage Policy
Company Vehicle Policy
Complaints Procedure
Confidentiality Policy
Covert Medication Policy
Dress Code Policy
Duty of Candour Policy
Eligibility Criteria and Referral Procedures (Supported Living)
End of Life Care Policy
Equality and Diversity Policy
Falls Prevention and Management Policy
Finance Procedure (Outreach & Care at Home)
Finance Procedure (Supported Living)
GDPR Communication Policy
GDPR Bring Your Own Device (BYOD) Policy
GDPR Data Breach Notification Policy
GDPR Data Protection Policy - Service Users
GDPR Data Protection Policy - Employees
GDPR Data Security Policy
GDPR Policy on Your Rights in Relation to your Data
GDPR Privacy Notice for Customers
GDPR Privacy Notice for Employees
GDPR Privacy Notice for Job Applicants
GDPR Subject Access Request Policy
Handling of DBS Certificate Information Policy
Handling of Service User's Money & Valuables Policy (Supported Living)
Holidays and Outings Policy
Person Centred Planning and Approaches Policy
Positive Behaviour Support Policy
Principles of Enablement Policy
Professional Boundaries Policy
Recruitment of Ex Offenders Policy
Recruitment and Selection Procedure
Relationships and Sexuality Policy
Safe Keeping of Keys and Entry Codes
Service Users in Staff Vehicles Policy
Service User Photo and Video Guidance
Support Planning and Review Procedures
Time Owing Policy (Leadership Team Only)
Training and Development Policy
Work-Related Social Events Policy
Zero Tolerance to Verbal and Physical Violence Towards Staff
ADDITIONAL POLICIES SPECIFIC TO CHILDREN AND YOUNG PEOPLE
Policy/Procedure
Signed
POLICIES & PROCEDURES WITHIN THE EMPLOYEE HANDBOOK
The following policies and procedures are contained within the Employee Handbook
Anti Bribery Policy
Whistleblowing Policy
Grievance Procedures
Capability Procedures
Disciplinary Procedures
Capability/Disciplinary Appeal Procedure
Equal Opportunities Policy​